Why Choose Us?
Ease of Use
We know there are lots of options out there and we want to earn the position of #1 choice for imprinted sales and service. From our convenient retail location with a large showroom and free parking to our travelling roadshows, to our convenient e-stores, we will make it as easy as possible for you to do business with us. Need us to do something we’ve never done before? Just ask. If it can be done, we’ll find a way.
Customer Service
We pride ourselves on our common-sense approach to the customer experience. We will make careful and considerate recommendations and suggestions based on your needs and wants, while respecting your budget, brand and time. We treat all our customers with respect and appreciation regardless of the size of their order or the length of time they’ve been doing business with us.
Quality, Relevant Products & Services
We’re willing to try anything. If you can dream it, we’ll do whatever we can to make it a reality. Our innovative team of designers and printers is committed to staying on top of the trends and cutting edge techniques in the industry.
Consistent & Fair Pricing
Whether you’re talking to the owner, the designer or the bookkeeper, the price you are quoted will be the same. No need to ask for extra discounts or make multiple enquiries; we’ll give you our best price the first time.
OUR CUSTOMER COMMITMENT
Your Satisfaction
Your logoed apparel is a representation of your business. It’s important that you can wear it with pride and feel good about what it looks like. We believe that your satisfaction is most important. If for whatever reason you aren’t happy with your order, let us know and we will make it right.
All in Pricing
We feel that if you are going to work with us to create your logoed apparel and promotional products, it will require set up and artwork formatting to get the job done right. We don’t see that as an extra charge. It’s part of what we do and that’s why we offer one price.
Price Match
We pride ourselves on being competitively priced but from time to time we see lower prices. If you have a quote from a local competitor and would like to work with us, no problem. Just bring us the quote and we will be happy to match or beat that quote.
Order Size
We know that not everyone needs 500 T-shirts. We are happy to do your one-off custom T-shirts or several hundred for your next big fundraiser or event. In either case, we are committed to getting your job done to your satisfaction at a fair price.
Order Delivery Time
It’s important to know that when we say we will get your order done, we will get it done by that date. If we complete it earlier than the 2 weeks, we will call to let you know it’s ready early.
Rush Service
Sometimes you just need things quickly. We can help. In many cases we can accommodate rush requests with no additional cost, if not there’s a 20% surcharge to guarantee your order will be ready when you need it. Just ask. We are here to help.
