Privacy Policy
Last updated: June 20, 2024
The Imprinted Apparel Store (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.imprintedapparelstore.com and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide to us directly when you use our website and services, including but not limited to:
– Name
– Email address
– Physical address
– Payment information (such as credit card details)
– Phone number
1.2 Non-Personal Information
We may also collect non-personal information about you automatically when you interact with our website, including but not limited to:
– IP address
– Browser type
– Device information
– Pages visited
– Time and date of visits
– Referral source
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device (computer or mobile device). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
2. How We Collect Information
2.1 Directly from You
We collect personal information directly from you when you:
– Place an order
– Subscribe to our newsletter
– Fill out a form
– Contact us directly
2.2 Automatically
We collect certain information automatically as you navigate our website, using technologies such as cookies, server logs, and other similar technologies.
2.3 From Third Parties
We may receive information about you from third parties, such as:
– Service providers who assist in providing services through our website (e.g., ShopVox, WooCommerce)
3. Use of Your Information
We use the information we collect for various purposes, including but not limited to:
– Processing and managing your orders
– Improving customer service
– Personalizing user experience
– Communicating with you regarding your orders and inquiries
– Sending periodic emails for updates, promotions, or other information that may be of interest to you (with your consent)
– Complying with legal obligations
4. Sharing Your Information
We share your personal information with third parties only to the extent necessary to provide our services. These third parties include:
– **ShopVox** and **WooCommerce**: For order processing and management
– **Payment Processors**: For processing payments securely
– **Shipping Providers**: For delivering your orders
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
5. Data Storage and Protection
5.1 Data Storage
Your data is stored on our servers located in Toronto, Canada. We ensure that your data is stored securely and in compliance with applicable laws and regulations.
5.2 Security Measures
We implement a variety of security measures to maintain the safety of your personal information, including but not limited to:
– PCI compliance
– SSL encryption for secure data transmission
– Regular security audits
– Access control measures
– Firewalls and intrusion detection systems
6. User Rights
6.1 Access and Update
You have the right to access and update your personal information. Since we do not require creating accounts, your information is stored on a per-order basis. To update your data, simply use the new data on a new order.
6.2 Deletion
You can request the deletion of your personal information by contacting Clinton Smith at clinton@imprintedapparelstore.com. We will respond to your request within a reasonable timeframe.
6.3 Opt-Out
You can opt-out of data collection or marketing communications by emailing clinton@imprintedapparelstore.com. Note that opting out requires you to cease using our website, as we need your information to process orders.
6.4 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. To make such a request, please contact us at clinton@imprintedapparelstore.com.
6.5 Complaint
If you believe that we have violated your privacy rights, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of each website you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by updating the “Last updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions about this privacy policy or your data, you can contact:
Clinton Smith
Email: clinton@imprintedapparelstore.com
Address: 730 The Kingsway, Peterborough, Ontario, Canada K9J 6W6
